Decanting tenants a good procedure guide

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When a recent disaster occurred, a number one Housing Association deployed an on-the-ground catastrophe response (CATS) teams could support the many displaced tenants inside the impacted area. The Housing Association required an unexpected emergency housing solution for that team that may provide:

• 24/7/365 usage of comfortable, lasting accommodations

• Flexible leasing terms and duration of stay options

• Convenient locations in the impacted areas additionally,

to be sure costs were managed effectively, the corporation required a solution that included consolidated, centralised billing. Previously, downline were negotiating lease terms and signing agreements without company authorisation. This ended in higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee and the client.


The Housing Association required to secure a comprehensive emergency housing solution that would website and streamline the billing process so the CATS team could target meeting their tenant’s needs. Jigsaw, using its broad inventory of hotels, apartments, homes plus more, surely could supply the Housing Association CATS teams with furnished apartments with an extended stay over Thirty days. This solution offered several positive aspects, including:

• Major financial savings

By consolidating all disaster-related employee costs, using furnished apartments as opposed to hotels, and identifying convenient options within a specific location, the client surely could reduce staff overtime previously used on invoicing and processing, eliminate temporary stay hotel taxes and dealt with Jigsaw to barter exceptional leasing terms for longer (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation of the temporary housing process through Jigsaw allowed the customer to enhance operating efficiencies by offering just one source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing an urgent situation housing solution for the leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a far more comfortable, home-like environment with larger rooms, full-size kitchens and separate living rooms. This solution allowed the client’s employees to focus less for the stress and inconveniences related to escaping home for lengthy intervals plus much more on fulfilling the displaced tenant’s needs.

• Enhanced use of critical information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Moreover, this functionality provided enhanced reporting features essential for successfully managing expenses, sharing information and improving service. Results By giving a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and much more suitable housing accommodations, Jigsaw could profit the client save a lot of time, money and resources. Because of this, the Housing Association enjoyed a savings of more than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. For more information on it study or how Jigsaw can function along with you to provide a temporary housing solution to your catastrophe response teams, please call 0845 0000 792 or complete the form below.

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