Attention Amazon sellers: you probably are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is due to you whenever Amazon mis-handles your inventory. Amazon manages similar to 350 million products worldwide, so it’s wonder that inventory discrepancies are going to sometimes occur. Once they do, incorrect transactions for lost, damaged, or destroyed, or other Amazon fee overcharges are eligible for Amazon FBA reimbursement.
For the most part, it’s your decision to distinguish occurrences that be eligible for a Amazon FBA reimbursement and submit the correct claims. The whole process is difficult and time-consuming. Also, note that claims for any of such errors should be filed within 1 . 5 years of the occurrence.
The following information reduces what Amazon FBA reimbursement is, and just how you are able to most easily recover money that’s rightfully yours.
Types of Amazon FBA reimbursements
5 main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s common for inventory to obtain lost in the course of shipping or misplaced in the warehouse. Another common cause is incorrect barcoding. Whatever the reason, the only method to be certain what’s taking place in your inventory is usually to carefully review your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged from the warehouse and in the course of shipping. You will find there’s Damaged Inventory Report in Seller Central. This report details products lost or damaged:
From the Amazon fulfillment center
En route from the fulfillment center for the customer
En route to fulfillment center
Missing in fulfillment centers within the past Thirty days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a tremendous proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid out
Returned Not Refunded after 45 Days: customer received a reimbursement, but did not return the item
Return Overcharge: customer refunded greater than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and then damaged
Return after Sixty days: customer granted the best towards the return guarantee as soon as the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dispose of your inventory without your permission. However they do owe you Amazon FBA reimbursement in the event it does. The only way to know for sure is usually to continually track inventory inside your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to discover storage fees. Incorrect product measurements and weights may result in higher storage, shipping and commission fees.
It’s responsibility to find out if such fees are overcharged and supply proof in an Amazon declare that supports lower product weight and dimensions.
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