Attention Amazon sellers: you probably are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is caused by you whenever Amazon mis-handles your inventory. Amazon manages similar to 350 million products worldwide, so it’s not surprising that inventory discrepancies are going to sometimes occur. Once they do, incorrect transactions for lost, damaged, or destroyed, or any other Amazon fee overcharges are eligible for Amazon FBA reimbursement.
Generally, it’s your choice to spot occurrences that be entitled to Amazon FBA reimbursement and submit the correct claims. The full process is hard and time-consuming. Also, observe that claims for just about any of such errors has to be filed within 18 months with their occurrence.
This guide stops working what Amazon FBA reimbursement is, and exactly how you’ll be able to most easily recover money that is certainly rightfully yours.
Varieties of Amazon FBA reimbursements
The five premiere reasons behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s common for inventory to get lost in the course of shipping or misplaced from the warehouse. Another common cause is inaccurate barcoding. Whatever the reason, the best way to make sure what’s taking place in your inventory would be to carefully review of your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged from the warehouse and in the course of shipping. There’s a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Inside the Amazon fulfillment center
On the way from the fulfillment center on the customer
To fulfillment center
Missing in fulfillment centers in the past Four weeks
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a tremendous proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not settled
Returned Not Refunded after 45 Days: customer received your money back, but would not return an item
Return Overcharge: customer refunded over initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned after which damaged
Return after 2 months: customer granted an exception on the refund guarantee following the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dump your inventory without your permission. Nevertheless they do owe you Amazon FBA reimbursement if it does. Inside your know for sure is to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights can result in higher storage, shipping and commission fees.
It’s your responsibility to find out if such fees are overcharged and offer proof within an Amazon claim that supports lower product weight and dimensions.
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